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Latest News

Pop-up events are being organised to give people the chance to voice their opinions on a new health proposal.
Local people will have the chance to talk to the CCG teams about the changes they are planning, ask any questions, and give their feedback.
Each pop-up runs between 10am and 12noon, with no appointment necessary:
  • Wednesday, 29 January, 2020 - Park Lane Centre, Telford, TF7 5QZ

Thank you to all our patients who donated money to Alzheimers Society, we raised £80.24!


Claremont Bank Surgery rated in top 2% of Medical Practices in the Country.

Ipsos Mori survey


Find advice on how you can stay well this winter by going to the following website:

Self Referral to the Improving Access to Psychological Therapies

Please read the information below.

IAPT information

We are now a Park Run Practice!

 park run

Park Run



The Minor Eye Condition Service

Red eyes, sore eyes, itchy eyes?
If you are worried about a recent eye condition - there is now a new free service to offer advice.  You can access this service if you are registered with a GP in Shropshire or Telford and Wrekin.MECS (Minor Eye Conditions Service) is provided by Community Health and Eye Care Limited (CHEC) and delivered by local accredited opticians, who can offer appointments if you need advice or treatment for a recent eye condition.

Please see below attachment for more information about how to contact them.

MECS Patient Information

Extended Access – Local GP practices working together to offer more convenient appointment times for patients

As from 1st October, 2018, Claremont Bank Surgery will be part of a network of practices (known as ‘hubs’) in Shropshire, working together to offer patients ‘Extended Access’ to pre-bookable appointments - in the evenings, at the weekend and during bank holidays.

Please see our 'Extended Access Clinics' page on the 'Appointments' tab for more details about how to access these appointments.

Shrewsbury and Telford Hospital Car Parking

Concession tickets – 10 visit concession – £8.00

For patients on long term treatment plans or visitors of patients expected to be in hospital for more than 3 days, you can download a form to apply for concession tickets. These are also from the Ward/Department and parking booth. The forms must be signed by a member of the Ward/Department and then taken to the Parking Booths for processing. These tickets are valid for a maximum of 12 weeks. The 10-visit ticket costs £8 and gives a significant saving on the cost of each visit.

Patients receiving Renal dialysis twice a week or more at RSH – FREE

If you are driving yourself in for Haemodialysis two or three times per week then free parking is available. The departments delivering this treatment will guide you through the process for getting free parking.

Patients receiving Outpatient treatment for cancer – FREE

Patients receiving day case outpatient treatment in the O’Connor Oncology unit can claim free parking. To do this, give your registration details to the desk as you book in for your appointment.

Bereavement – FREE

People visiting the hospital for issues connected with bereavement [e.g. collection of certificates, visits to the mortuary] also qualify for free parking. Normally these visits take less then the 30 minute grace period but should the visit extend the free period the vehicle details will be taken by PALS and passed to the Car Park Department for entering onto the system.



PRIVACY NOTICE - Find out what patient data we hold and what we do with it. PLUS - how to OPT OUT

Being transparent and providing accessible information to patients about how we will use your personal information is a key element of the Data Protection Act 1998 and the EU General Data Protection Regulations (GDPR). The Privacy Notice reminds you of your rights in respect of this legislation and how Claremont Bank Surgery will use your information for lawful purposes in order to deliver your care and the effective management of the local NHS system. It also contains information on consent, and how to opt-out.

Please see the links below for more information. If you have any concerns regarding the notice, or how we use your data please contact the Practice Manager.

GDPR Privacy Notice             GDPR Patient Leaflet



NEW: Book appointments on the day at Claremont Bank Surgery. These extra appointments are to help us treat you when you need it. If you don't need an appointment please remember to cancel so someone else that needs it can use it. Book your appoinment by speaking to the receptionist

Care Quality Commission - read our latest inspection report

We value your opinion – take The Friends & Family Test


Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website