Results are in from the GP Patient Survey!

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.

For the full report please go to the GP Patient Experience website

Patient experience survey


Dr Mary Eardley will be leaving us on 13th August 2021, after 16 years at Claremont Bank Surgery. She is moving to work as a salaried GP in South Shropshire and will also help to deliver the Covid vaccination programme. Dr Eardley would like to thank you for all the support and good wishes that she has received, and will miss Claremont Bank patients very much.


Covid Restriction Update:
Throughout the pandemic we have strived to make the surgery as safe as possible for all our patients and staff. We will continue to do so going forward.

From the 19th July nothing will change at the surgery - patients will need to still wear a mask, socially distance and use hand sanitiser and staff will continue to wear PPE.  We do understand that it can be frustrating but we know that when people come to us they are sick and vulnerable (and some cannot receive the covid vaccinations due to medical reasons) so we feel it would be wrong to not take these small precautions that can protect people.  

In terms of opening up, as many of you know, we have never been shut and in fact have consulted with much higher numbers of patients than we did pre-covid (face to face, by phone, by e consult and by video), not counting vaccinating 90% of the adult population twice in the last 6 months.

The local community has come so far in trying to minimise the impact of Covid and we are sure you understand that we need to keep the surgery as safe for ALL patients as we can.


Letter to patients regarding the General Practice Data for Planning and Research Direction

For more information please see our Data Choices page located below in 'Further Information'.


For help on demonstrating your COVID-19 vaccination status when travelling abroad and how to access your Covid-19 Passport please go to the following government web page:

https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad